Política de privacidad

1. Introduction

PQG LLC, doing business as EasyBoostMedia ("Company", "we", "us", or "our"), respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Information You Provide

• Contact Information: Name, email address, phone number, company name
• Account Information: Login credentials for services we manage on your behalf
• Business Information: Company data, financial information for billing, business goals and strategies
• Communication Data: Messages, emails, and correspondence with us

2.2 Information Collected Automatically

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent, click patterns
• Cookies: Session and preference cookies (see Cookie Policy)

2.3 Information from Third Parties

• Analytics data from platforms we manage (Google Analytics, Facebook, etc.)
• CRM and ERP data from systems we implement (Odoo)
• Payment information from processors (Stripe)

3. How We Use Your Information

We use collected information to:

• Provide and improve our services (digital marketing, Odoo implementation, AI automation)
• Communicate with you about projects and services
• Process payments and manage billing
• Analyze and optimize marketing campaigns on your behalf
• Send relevant updates, newsletters, and promotional materials (with consent)
• Comply with legal obligations
• Protect against fraud and unauthorized access

4. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party tools essential for our services (hosting, analytics, payment processing)
• Advertising Platforms: When managing campaigns on your behalf (Google, Facebook, etc.)
• Software Vendors: Odoo and other platforms we implement for you
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures including:

• SSL/TLS encryption for data transmission
• Secure password policies and two-factor authentication
• Regular security audits and updates
• Limited access to personal data on a need-to-know basis
• Secure cloud hosting with reputable providers

6. Data Retention

We retain your personal data for as long as necessary to:

• Provide ongoing services
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

Upon termination of services, we retain essential records for 7 years as required by law, after which data is securely deleted.

7. Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate data
• Deletion: Request deletion of your data (subject to legal requirements)
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restrict Processing: Limit how we use your data

To exercise these rights, contact us at privacy@easyboostmedia.com

8. International Data Transfers

We operate in the United States and Latin America. Your data may be transferred to and processed in countries with different data protection laws. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will promptly delete the information.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or website notice. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

For questions, concerns, or requests regarding this Privacy Policy:

PQG LLC / EasyBoostMedia
Privacy Officer
Email: privacy@easyboostmedia.com
General: info@easyboostmedia.com
Website: easyboostmedia.com